Privacy Policy

Information you provide

When you contact PFVN through a website form or by email, we receive the information you choose to provide. This may include your name, business email address, company, country, state or province, requested product, intended application, specification requirements, quantity, packaging preferences, delivery destination and other information included in your message.

Because PFVN primarily handles business-to-business ingredient inquiries, submissions commonly contain commercial, purchasing, product-development or supply-chain information rather than consumer account information.

Technical and submission information

When a form is submitted or the website is accessed, basic technical information may be generated or recorded as part of normal website, server and security operations. Depending on the systems involved, this can include information such as IP address, browser or device information, referring page, requested page, date and time of access, and form-submission metadata.

This information may be used to operate the website, diagnose technical problems, route inquiries correctly, maintain security and reduce spam, automated submissions or other misuse.

How inquiry information is used

PFVN uses submitted information primarily to respond to commercial inquiries and evaluate requests involving fruit and vegetable ingredients, specifications, samples, documentation, packaging, logistics, pricing and supply availability.

Information may also be used to maintain business correspondence, follow up on an active sourcing request, coordinate documentation, evaluate commercial requirements and maintain reasonable records of previous discussions.

Technical specifications and project information

Buyers may submit technical requirements such as °Brix, pH, acidity, viscosity, moisture, particle size, cut size, microbiological limits, certification requirements, packaging specifications or annual volume. PFVN uses this information to understand the requested product and evaluate potentially relevant supply options.

Please avoid submitting information that is unnecessary for the sourcing request. Where commercially sensitive technical or project information is involved, provide only the level of detail required to begin the discussion.

Sharing related to sourcing inquiries

A sourcing inquiry may require communication with relevant processors, suppliers, logistics providers or other business partners in order to evaluate product availability, specifications, documentation, packaging, pricing or delivery feasibility.

Information shared for this purpose should be limited to what is reasonably relevant to the commercial request. For example, a supplier may need to understand the requested ingredient, technical specification, quantity, certification requirement and destination in order to determine whether a suitable supply program is available.

Service providers and website operations

PFVN may rely on third-party service providers that support normal business or website operations, such as web hosting, email delivery, infrastructure, security, data storage or technical maintenance. Information may be processed through those services where necessary for the website or business communication to function.

Cookies and similar technologies

The website may use cookies or similar browser technologies for purposes such as essential site functionality, user preferences, security or website measurement, depending on the services currently enabled on the site.

Additional information about website cookies is available in the PFVN Cookie Policy.

Business correspondence and retention

Commercial inquiries and related correspondence may be retained for a reasonable period where needed to respond to requests, maintain continuity in a business relationship, keep sourcing or quotation records, resolve questions or support legitimate business recordkeeping.

Retention periods may differ depending on the nature of the communication, whether an active business relationship exists, operational requirements and applicable recordkeeping needs.

International inquiries

PFVN is based in Buffalo, New York and works with customers and commercial contacts in North America as well as international markets. A sourcing request may involve organizations located in more than one country, particularly where the ingredient origin, processor, customer or delivery destination is international.

As a result, information relevant to a commercial inquiry may be communicated across national borders when reasonably necessary to evaluate or coordinate the request.

Information security

PFVN uses reasonable operational and technical measures intended to protect website and business information from unauthorized access, misuse or disclosure. However, no website, email system, network or method of electronic transmission can be guaranteed to be completely secure.

For this reason, users should avoid sending passwords, payment-card information or other highly sensitive personal information through general website inquiry forms unless specifically requested through an appropriate secure process.

Third-party websites

PFVN pages may contain links to external websites or services. PFVN does not control the privacy practices, content or security of third-party websites. When you follow an external link, the privacy practices of the destination website apply.

Your privacy choices

You may contact PFVN with questions concerning information that you have submitted through this website. Where appropriate, you may also ask us to review, correct or address information associated with your inquiry, subject to legitimate business, legal and recordkeeping requirements.

Privacy-related questions can be sent to info@pfvn.us. To help locate relevant correspondence, include enough information for PFVN to identify the inquiry without sending unnecessary sensitive data.

Policy updates

This privacy policy may be updated from time to time to reflect changes in website functionality, business practices or the services used to operate pfvn.us. The version published on this page represents the current website privacy notice.

Contact PFVN

Questions about this policy or information submitted through pfvn.us may be directed to:

Processed Fruits and Vegetables Network, Inc. (PFVN)
Buffalo, New York, United States
Email: info@pfvn.us